Welcome to Rural Clicks. By agreeing to this Service Agreement, you acknowledge that you have read, understood, and accept the terms and conditions outlined below.
1. Introduction Rural Clicks is committed to providing high-quality marketing services to our clients. By agreeing to this Service Agreement, you agree to the terms and conditions outlined herein.
2. Service Description Rural Clicks will provide you with marketing services as described in the selected service package. The specific services included in each package are clearly outlined at checkout and on our services page.
3. Payment Terms
- You agree to pay a monthly fee for the selected service package.
- The agreed commitment period is either 3 or 6 months.
- Payment is required on a monthly basis, with each installment due on the date you signed up, every month.
- Payment will be collected via Direct Debit, as authorized during the online sign-up process.
4. Commitment Period
- 3-Month Contract:
- You are committed to a minimum period of 3 months.
- Cancellation within Initial 14 Days: You may cancel within the first 14 days for a full refund less a £50 cancellation fee.
- Cancellation within Initial 3-Month Period: If you cancel after 14 days but within the first 3 months, a refund will be issued for the remaining full months.
- Cancellation After 3-Month Period: After completing the initial 3-month commitment, you may cancel at any time without additional charges. The subscription will end after the full month in which the cancellation is processed.
- 6-Month Contract:
- You are committed to a minimum period of 6 months.
- Early Cancellation: Cancelling before the end of the 6-month period may result in fees. The refund will be calculated on a pro-rata basis, considering the services rendered and any incurred costs.
5. Refund Process To request a refund or initiate a cancellation, contact Rural Clicks’ customer support team at hello@ruralclicks.co.uk. We will guide you through the process and ensure a prompt resolution.
6. Exceptions This refund policy applies to service-based goods and does not cover physical products or additional terms specified in individual service agreements. In case of conflict, the terms of the service agreement will prevail.
7. Use of Data for Marketing Purposes By using our services and providing personal information, you consent to the use of data for marketing purposes as outlined below:
- Consent: You agree to the use of personal information for marketing purposes, including promotional offers, newsletters, and other communications.
- Types of Marketing Communications: Emails, text messages, phone calls, and direct mail.
- Customisation: Marketing communications will be customised based on your preferences and interactions.
- Opt-Out: You can opt out of marketing communications at any time by following unsubscribe instructions or contacting customer support.
- Data Sharing: Personal information will not be sold to third parties. Data may be shared with trusted third-party service providers under strict compliance with data protection laws.
- Data Protection: Appropriate measures are in place to protect your data from unauthorised access and disclosure.
- Compliance: Rural Clicks complies with all applicable data protection and privacy laws.
- Children’s Privacy: Personal information from individuals under the age of 16 is not knowingly collected or used for marketing purposes.
8. Additional Terms
- Reports: You will receive monthly reports, including a breakdown of key performance indicators (KPIs) that Rural Clicks works towards.
- No Guarantees: Payment for services does not guarantee an increase in followers or engagements, nor does it guarantee an increase in revenue from any work Rural Clicks does.
- Advertising Fees: Advertising management fees are separate from monthly advertisement expenditure.
- Travel Expenses: Travel expenses for photo and videography assignments will be invoiced to you.
9. Modification of Terms Rural Clicks reserves the right to modify the Service Agreement as needed. Any changes will be communicated through our official website or direct communication channels.
10. Acknowledgment and Agreement By signing up online and clicking “I have read and agree to the terms and conditions of the Service Agreement. By agreeing to these terms, I understand that I am entering into a contract with Rural Clicks,” you acknowledge that you have read, understood, and agree to the terms and conditions outlined in the contract and service agreement.
By agreeing to this Service Agreement, you will be in a contract with Rural Clicks. You will receive a copy of your contract upon sign-up, which will contain service details and this agreement.
Thank you for choosing Rural Clicks. If you have any questions or require further clarification, please do not hesitate to contact us at hello@ruralclicks.co.uk.
Effective Date: 1st November 2023